11500 Terms and Conditions for Philippine Members

Access to 11500 is strictly limited to individuals who are at least 21 years of age and are physically located within the Philippines at the time of registration and use. By creating an account, you confirm that you meet the minimum age requirement and that all information provided during registration — including your full legal name, date of birth, and contact details — is accurate, complete, and current. 11500 reserves the right to request identity verification documents at any time to confirm eligibility, and accounts found to be registered with false information may be suspended or permanently closed without prior notice. Each eligible individual may hold only one active account on the platform; duplicate accounts are not permitted and may result in the forfeiture of any funds or bonuses associated with those accounts. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account, whether or not you authorised that activity.

All deposits and withdrawals on 11500 are processed exclusively in Philippine pesos (PHP) through supported local payment channels, which currently include GCash, Maya, InstaPay, and PESONet bank transfers. Members are responsible for ensuring that the payment details they provide are accurate; 11500 will not be liable for delays or failed transactions resulting from incorrect account numbers, mobile wallet details, or bank information submitted by the member. Minimum deposit amounts and standard processing timelines for each payment channel are published in the Finance section and are subject to change with reasonable notice. Withdrawal requests are processed to the same local payment channel used for the member's most recent deposit, and 11500 reserves the right to conduct additional verification checks before releasing funds if there is reasonable cause to do so. Any attempt to manipulate the payment system, including chargebacks, fraudulent claims, or the use of payment methods belonging to third parties, will result in immediate account suspension and may be referred to the appropriate Philippine authorities. Bonuses and promotional credits are subject to separate terms and conditions as published in the Latest Promotions section; promotional funds may not be withdrawn until applicable wagering requirements have been met in full.

The 11500 platform is provided solely for lawful personal entertainment use by eligible registered members in the Philippines, and may not be used for any commercial purpose, third-party wagering service, or any activity that violates applicable Philippine law or regulation. Members agree not to use automated tools, bots, scripts, or any software that artificially interacts with the platform in a way that was not intended for regular human use; any such activity will result in immediate account termination and forfeiture of account balances. Collusion, match-fixing, abuse of promotional systems, and any attempt to gain an unfair advantage over other members or the platform are strictly prohibited and will be investigated thoroughly when reported or detected. 11500 reserves the right to void any wager, game result, or transaction that is found to have resulted from a technical error, a data feed fault, or any form of manipulation that was outside the normal operation of the platform. Members are expected to conduct themselves respectfully in any interactive features of the platform and to refrain from any communication that is abusive, threatening, or discriminatory in nature.

11500 is committed to promoting responsible gaming practices among all Filipino members and encourages every player to treat the platform as a form of entertainment rather than a source of income. Members who feel they may be developing unhealthy gaming habits are encouraged to review the resources available in the Responsible Gaming section, which outlines the tools and support options accessible through the platform. Self-exclusion requests may be submitted by contacting support at [email protected], and once a self-exclusion is active, it cannot be reversed during the specified cooling-off period regardless of the circumstances cited by the member. 11500 reserves the right to impose account restrictions, deposit limits, or temporary suspensions on any member whose activity patterns suggest that responsible gaming limits may have been breached, even in the absence of a formal self-exclusion request. Members under 21 years of age are strictly prohibited from accessing or using the platform, and 11500 supports the goal of keeping online entertainment safe, fair, and enjoyable for all eligible adults in the Philippines.

11500 reserves the right to update, modify, or replace these Terms and Conditions at any time, and the revised version will be effective immediately upon being published on this page at 11500.club/terms-conditions. Continued use of the platform after any such update constitutes acceptance of the revised terms, and it is the member's responsibility to review this page periodically to stay informed of any changes. 11500 may suspend or terminate any member account at its discretion if the account is found to be in breach of these terms, if fraudulent activity is detected, or if continued operation of the account is deemed contrary to the platform's integrity or legal obligations. Upon termination for cause, any remaining balance may be withheld pending investigation, and 11500 will cooperate fully with Philippine regulatory or law enforcement authorities where required by applicable law. These Terms and Conditions are governed by the laws of the Philippines, and any disputes arising from your use of the 11500 platform shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.